All orders received will be processed within 2 business days.
Please ensure you provide your full and correct shipping address. If you enter the wrong address, please contact us +64273761116 or [email protected] as soon as possible. If we are advised prior to shipping, we will amend.
Shipping costs are dependent on the weight and destination and are calculated at the checkout. If you live in a rural area, please select the 'Rural' shipping option to avoid delays.
Natures Creations is not responsible for any shipping problems and shall not be held liable for “reasonable” delay beyond our advertised delivery timeframes.
Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed. Please be advised that our delivery time guidelines are based on business days, which only include Monday – Friday and exclude public holidays and weekends.
Currently, we only ship within New Zealand and internationally to Australia.